Trade secret files in broadly shared drives let staff browse sensitive designs without clear need, and approvals sat in email. Intelligex classified repositories, enforced just-in-time access with manager and Legal approval and expirations, and centralized logs so access matched least privilege.
Privacy requests arrived by email and spreadsheets, making identity verification, multi?system searches, and redactions inconsistent. Intelligex built a ServiceNow flow that centralized intake and used artificial intelligence (AI)?assisted detection to guide redactions. Responses became traceable and reviews consistent.
Retention rules sat in PDFs, so Microsoft 365 kept everything and broad legal holds stalled disposition. Intelligex mapped the schedule to Microsoft Purview retention labels with auto?apply and event?based triggers and legal overrides. Content aged per policy, search improved, and deletion was defensible.
Email-based 360s exposed identities, mixed confidential and non?confidential comments, and produced uneven summaries. Intelligex moved collection to Culture Amp with tokenized links, bias/privacy checks, and structured, role?based reports. Managers saw clear themes, trust improved, and Human Resources (HR) had a clean audit trail.
Investigations lived in personal drives and email, exposing sensitive data and producing uneven outcomes. Intelligex deployed a case workspace with role?based access, automatic redaction, standard templates, and Legal approval gates. Files became consistent, access tightened, and audits drew from one record.
Accommodation requests moved through email threads and shared folders, causing delays, uneven decisions, and privacy risk. Intelligex implemented a confidential workflow in ServiceNow with role?based access, segregated medical details, and legal sign?off. Responses became timely and records stayed confined to the right roles.
Visa tracking lived in spreadsheets and email, so deadlines slipped and sensitive files sprawled. Intelligex connected Workday events to Fragomen cases, added a secure document vault, role?based tasks, and attorney approvals. Cases advanced on time and audits pulled one record without exposing details.
Paper files and email made grievance timelines slip and records unreliable. Intelligex implemented a case system with Collective Bargaining Agreement (CBA)?aware milestones, role?based access, evidence capture, and controlled union collaboration. Steps were met, files were complete, and teams worked from one record.
Hotline tips were triaged by email, so sensitive reports were misrouted, duplicates split evidence, and identities leaked. Intelligex implemented Artificial Intelligence (AI)?assisted triage with masking, deduplication, and governed routing. Critical issues reached the right handlers sooner and records stayed auditable.
Manual mailbox searches and ad hoc recalls slowed phishing containment and left uneven evidence. Intelligex wired Proofpoint into a Security Orchestration, Automation, and Response (SOAR) playbook that auto?quarantined messages with ServiceNow approvals. Containment improved, duplication dropped, and audits aligned.
Intelligex helps organizations achieve measurable digital transformation without disrupting how their teams work. We design and build secure, outcome-driven systems, often behind the scenes, that improve speed, scalability, and cost by at least 5× within weeks, not years.
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