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IT & Infrastructure

Building One Internal Request Hub with Airtable and Make

13 August 2026|

An 85-person manufacturer replaced scattered emails, chats, and spreadsheets with a central request hub. Google Forms captures structured submissions, Make routes and monitors work, Airtable records ownership and status, and Gmail delivers confirmations, reminders, approval requests, and escalations.

Governing AI Pilots with Airtable, Make, Forms, and Slack

9 August 2026|

An 85-person services company replaced informal AI proposals, spreadsheets, and Slack follow-ups with a structured intake and approval workflow. Google Forms, Airtable, Make, and Slack now coordinate scoring, risk reviews, pilot decisions, update reminders, documents, and governance evidence.

Managing Change Requests with Notion, Zapier, and Slack

7 August 2026|

A fictional industrial equipment manufacturer replaced email and spreadsheet change tracking with a controlled workflow across Google Forms, Notion, Zapier, Slack, and Google Drive. The implementation structures impact review, testing, approvals, rollback evidence, status history, reminders, and closure while keeping final decisions with accountable employees.

AI-Assisted Bug Triage Across Zendesk, Jira, and Slack

7 August 2026|

A fictional B2B software team replaces inconsistent email and chat handoffs with structured Zendesk intake, n8n orchestration, Jira records, and severity-based Slack alerts. Duplicate suggestions support QA and product owners, while people retain control over triage, prioritization, and release decisions.

Automating Privacy Requests from Intake to Verified Completion

4 August 2026|

A representative online retailer replaced email and spreadsheet tracking with a controlled privacy request workflow. Google Forms captures requests, Airtable tracks cases and system searches, n8n manages deadlines and approvals, and Gmail delivers reviewed communications with auditable evidence.

Automating Audit Evidence Collection with SharePoint

3 August 2026|

A fictional components manufacturer replaced spreadsheet-based audit preparation with a controlled evidence tracker. Microsoft Forms captures requests, SharePoint manages records and files, Power Automate routes reviews and deadlines, and Outlook keeps owners informed while preserving a searchable approval history.

Tracking Business Continuity Tests and Recovery Actions

3 August 2026|

A fictional manufacturer replaces disconnected continuity documents and spreadsheets with structured records, automated ticket routing, test tracking, evidence storage, SLA reminders, approvals, and corrective-action monitoring across Microsoft 365.

Building a Governed Internal Knowledge Base in Notion

2 August 2026|

An industrial services company replaced scattered procedures, templates, and troubleshooting notes with a governed Notion knowledge base. Google Forms, Zapier, and Slack automate submissions, reviewer notifications, publication controls, feedback, and scheduled content reviews while retaining human approval.

Building a Data Quality Issue Register with Google Workspace

2 August 2026|

A reporting team repeatedly corrected data errors without preserving their source, affected field, root cause, or resolution. This representative implementation connects Google Forms, Sheets, Apps Script, Gmail, and Drive to create controlled tickets, assign owners, validate resolutions, and retain an operational history.

Monitoring Failures Across Zapier, Make, n8n, and Apps Script

2 August 2026|

An equipment services business replaced complaint-driven automation support with a central reliability register. Zapier, Make, n8n, Google Apps Script, and selected Power Automate workflows now report run outcomes, create incidents, identify stale workflows, and alert assigned owners through Slack.

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